← Back to Home

Privacy Policy

Last updated: January 13, 2026

1. Introduction

AI Biz Voice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice receptionist service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Data Collection

We collect information that you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Business information (company name, industry, employee count)
  • Call recordings and transcripts
  • Calendar integration data (when you connect Google Calendar)
  • Payment information (processed securely through third-party providers)

We also automatically collect certain information about your device and usage patterns, including IP address, browser type, and service usage statistics.

3. How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues

4. We Do Not Sell Your Data

WE DO NOT SELL, RENT, OR TRADE YOUR DATA TO ANYONE. EVER.

AI Biz Voice is committed to protecting your privacy. We do not sell, rent, trade, or monetize your personal information, call recordings, transcripts, calendar data, or any other data to third parties for their marketing purposes or any other commercial use. Your data is used exclusively to provide and improve our services to you.

We do not use your data for advertising purposes, and we do not share your data with advertisers or data brokers. We do not create profiles of you for sale to third parties. Your information remains yours.

We may share your information only in the following limited circumstances:

  • With service providers who assist us in operating our service (under strict confidentiality agreements and only for service delivery purposes)
  • When required by law or to protect our rights and safety
  • In connection with a business transfer (merger, acquisition, etc.) with notice to users
  • With your explicit, informed consent for a specific purpose

We have never sold user data, and we never will.

5. Google OAuth Integration (Sign-In & Calendar)

Google Sign-In: When you sign in with Google, we only access your basic profile information (name, email address) to create and manage your account. We do not access any other Google data during sign-in.

Google Calendar Integration: When you connect your Google Calendar, we access your calendar events only to:

  • Display your calendar events in our dashboard
  • Schedule appointments during AI-assisted calls
  • Check availability for booking
  • Create calendar events when requested during calls

Data Usage: We only access calendar data necessary for these specific functions. We do not:

  • Read or access your emails
  • Access your contacts
  • Access your Drive files
  • Share your calendar data with third parties
  • Use your calendar data for advertising or marketing
  • Store your calendar data beyond what is necessary for service functionality

Your calendar data is encrypted and stored securely. We use industry-standard security measures to protect your information. You can revoke access at any time through your Google account settings or by disconnecting the integration in our dashboard.

We comply with Google's API Services User Data Policy and only use your Google data to provide the services you've requested.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information

To exercise these rights, please contact us at the email address provided below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use encryption, secure authentication, and regular security audits to safeguard your data.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

Email: privacy@aibizvoice.com

Support Email: support@aibizvoice.com

Address: AI Biz Voice, Privacy Department, Hyperlabs AI

We respond to all privacy inquiries within 30 days and are committed to addressing your concerns promptly and transparently.

14. Compliance

This Privacy Policy is designed to comply with:

  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - California, USA
  • Google API Services User Data Policy
  • Google OAuth 2.0 Scopes and Permissions Requirements
  • Other applicable data protection laws

Google API Compliance: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google data to provide and improve our services, and we do not transfer or sell Google user data to third parties.