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Terms of Service

Last updated: November 26, 2025

1. Agreement to Terms

By accessing or using AI Biz Voice ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Legitimate Business Use Only

THIS SERVICE IS INTENDED FOR LEGITIMATE BUSINESS USE ONLY.

AI Biz Voice is designed to assist legitimate businesses in managing customer communications, scheduling appointments, and providing customer service. The Service must be used in compliance with all applicable laws and regulations.

You represent and warrant that you are using the Service for legitimate business purposes and that all communications made through the Service comply with applicable telemarketing, anti-spam, and consumer protection laws.

3. Prohibited Uses

ABUSE OF THIS SERVICE IS GROUNDS FOR IMMEDIATE TERMINATION.

You agree NOT to use the Service for:

  • Spam calling, robocalling, or unsolicited telemarketing
  • Harassment, threats, or intimidation
  • Fraudulent or deceptive practices
  • Violation of any applicable laws or regulations
  • Interference with or disruption of the Service
  • Reverse engineering, decompiling, or disassembling the Service
  • Collecting or harvesting information about other users
  • Transmitting viruses, malware, or harmful code
  • Impersonating any person or entity
  • Any illegal or unauthorized purpose

Violation of these prohibitions will result in immediate termination of your account and may result in legal action.

4. No Spam Calling

SPAM CALLING IS STRICTLY PROHIBITED.

You agree NOT to use the Service for:

  • Making unsolicited calls to individuals who have not consented to receive calls
  • Violating the Telephone Consumer Protection Act (TCPA) or similar laws
  • Calling numbers on Do Not Call (DNC) registries without proper consent
  • Making automated calls without proper disclosure and consent
  • Engaging in any form of robocalling or mass calling campaigns

We actively monitor for spam calling patterns and will immediately terminate accounts found to be engaging in such activities.

5. Limitation of Liability for Misuse

WE ARE NOT RESPONSIBLE FOR LEGAL IMPLICATIONS OF MISUSE.

You are solely responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and industry standards, including but not limited to:

  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act
  • General Data Protection Regulation (GDPR)
  • State and federal telemarketing regulations
  • Industry-specific compliance requirements

We are not responsible for any legal consequences, fines, penalties, or liabilities that may arise from your misuse of the Service. You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or any applicable laws.

If you are found to be using the Service in violation of these Terms or applicable laws, we reserve the right to immediately terminate your account and cooperate with law enforcement authorities.

6. Account Termination

We reserve the right to suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms of Service
  • Engagement in spam calling or abusive behavior
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity

Upon termination, your right to use the Service will immediately cease. We may delete your account and all associated data at our discretion.

7. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring compliance with all applicable laws and regulations
  • Obtaining necessary consents before making calls or sending messages
  • Maintaining accurate and up-to-date account information
  • Paying all fees associated with your use of the Service

8. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

  • Scheduled maintenance
  • Technical issues or failures
  • Force majeure events
  • Third-party service disruptions

We are not liable for any damages resulting from Service unavailability.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by AI Biz Voice and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI BIZ VOICE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless AI Biz Voice and its officers, directors, employees, and agents from and against any claims, actions, suits, or proceedings, as well as any losses, liabilities, damages, costs, and expenses (including reasonable attorney fees) arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party rights

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

You waive any right to participate in a class-action lawsuit or class-wide arbitration against us.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@aibizvoice.com

Address: AI Biz Voice, Legal Department

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.